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Quick Assist

The official Microsoft remote assistance experience,
rebuilt for your software

Version 2.4.1 • Windows 10 / 11 • 4.8 MB
Free for licensed users
Instant activation

Everything you need

Simple. Secure. Built for pros.

One-click screen sharing

Instant remote control with zero configuration. Your customers just click a link.

Enterprise-grade security

End-to-end encryption. Session codes expire automatically. Full audit logs.

Integrates with your app

Embed directly into your software. White-label ready. API access included.

Three steps to help

1

Generate code

Your support agent creates a secure 6-digit code in one click.

2

Share with user

Send the code via chat, email or embed in your app.

3

Start helping

Full screen control, file transfer and chat in seconds.

Official Microsoft Quick Assist

See how it works in real life

Screenshots from the official Microsoft Store page

Quick Assist - Enter security code screen
Step 1: Enter the code
User enters the 6-digit security code to connect instantly
Quick Assist - Remote desktop view
Full remote control
See and control the user's screen in real time with low latency
Quick Assist - Chat and tools
Built-in chat & tools
Chat, file transfer, and annotation tools right inside the session
Quick Assist - Session in progress
Session in progress
Clean, professional interface designed for fast support
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Microsoft Partner
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